Our Policy

Booking

  • Services are by appointment only!

  • Bookings can be done via our website, Instagram, or by phone.

  • 50% non-refundable deposit required for ALL services.

Before Appointment

  • Images of area(s) needing service should be submitted via text (708-269-3332) or by Instagram DM, prior to booking.

  • Please make sure the vehicle is in a safe debris free location, with proper spacing (a space large enough for 2 vehicles).

  • Please remove all valuable items as well!

  • Inform the detailer of any concerns and additional add-ons before the start of servicing. 

During Appointment

  • We come to you! Relax and/or complete task that's been needing your attention while we complete services.

  • Appointments can last between 1-5 hours depending on the severity of the vehicle. 

  • You may choose to leave or take your vehicle key. If your vehicle lock automatically when away from the key fob, we recommend leaving your key. 

  • We appreciate conversation; however, the more the detailer is distracted, the longer the service may take. 

After Appointment

  • The detailer will call and/or send a text after services are complete.

  • The detailer and client will check the vehicle to see if services are satisfactory. 

  • Final deposit will be accepted and processed. 

  • Please leave us a review (takes less than 1 minute)!

Things To Know

  • We are not responsible for any prior damages to vehicles!

  • We are not responsible for any loose, valuable items or change!

  • All services are weather permitting! A temperature of at least 33* degrees or higher are needed for proper servicing.

  • Clients are allowed up to 15-minutes to respond to detailers upon arrival. After the 15-minute grace period, your deposit will be forfeited, and another appointment will have to be made! 

  • You may reschedule ONCE before the actual appointment date. 

  • If the area in which detailers are providing services are unsafe, the detailer will inform the client, and changes will be made from there. 

  • Cash, Zelle, or Cash App is accepted for final deposits only!

  • Tips and snacks are welcomed!

Disclaimer

Vehicle and upholstery images will be taken and used for proof of servicing and social engagement. If the client is not comfortable with such, please inform the detailer prior to servicing.